ALSO READ➤➤ MEANING AND DEFINITION OF E-COMMERCE
ALSO READ➤➤ TYPES/MODELS OF E-COMMERCE
FUNCTIONS/BENEFITS/IMPORTANCE/NEEDS/ADVANTAGES OF E-COMMERCE:
Ecommerce Benefits to Customers
1. Available at anytime, anywhere: E-commerce helps the consumer to shop 12
months of the year and 24 hours a day i.e. any time of the day or night. This
allows customers to shop at all times.
2. Competitive Rates: E-commerce provides goods and services to
customers at competitive rates. A user can compare the prices of different
merchants or sellers at any time.
3. Better Customer Services: E-commerce has made conversations with
customers easier and better. Customers can avail shopping facility anywhere and
anytime in the world.
4. Availability of Large Sellers: There are many vendors to sell the same type
of goods from the web site, which gives the customer a chance to choose the
product well. He can buy any of the best and favorite items from any seller.
5. Quick Services: With the help of e-commerce any customer can
get any product merchant or other information from the web site in minutes and
seconds. You don't have to wait days or weeks to get any kind of information.
6. Purchasing at Home: With the help of e-commerce, the customer
does not need to go to any shop far away, he can order his products from home.
7. Proper Interaction: The advantage of e-commerce is that it helps
customers to interact with other customers.
8. E-Commerce Revolutionary: E-Commerce has brought a revolution in the
field of buying and selling. It has come up with new ways of shopping from the
comfort of your own home. Now the goods reach the customers directly from the
seller's business house.
1. Customers are Self Created: - Provides information about a web merchant.
If the merchant offers his goods at a low price or with a special offer, it
attracts the customer. In online business, it is the customer who does the advertising
work of the merchant. If a customer gets good services, he will definitely let
other customers know about it. This way the goods and services are advertised
automatically.
2. Disappearance of Middleman : - The work of middleman in e-commerce is now
over, meaning that products reach the consumer directly without any help from
the wholesaler and retailer. Products are bought and sold directly.
3. Cost Effective: Nowadays, online shopping is more affordable
than the traditional way of retail. It involves less paperwork. Advertising
through online advertising, channels, or e-mail costs less than advertising on
television, newspapers, or magazines.
4. Opportunities for New Businesses: One of the major benefits of e-commerce is
that businesses on the Internet reach world class customers. As a result,
businesses are reaching out all over the world in search of new markets and
business opportunities. This has broken the geographical boundaries. The
potential for business to grow and expand in line with customer needs has also
increased.
5. Customization of Products and Services: The Internet provides detailed information
about the most diverse products, products and customers in the business. Many
companies also provide benefits to customers through this method and receive
maximum orders for goods and services from them.
6. Search for Potential Business Partners: A large number of potential business
partners can be sought through appropriate search engines and email
communications.
1. Helpful for Society: A variety of service products are now available
on the websites of various vendors. They can insist on good things for
themselves.
2. On-line Payment: E-commerce allows customers to make online
payments. Generally using credit cards for payments. When the sale and purchase
is complete, you can enter your name, address and credit card number, etc. and
wait for the goods to arrive.
3. Helpful to Public Services: Public Services such as healthcare,
education and information, and new healthcare techniques are readily available.
E-commerce provides services and products without any geographical constraints.
4. Helpful for every category: - Due to competition in trade, goods are
available at very reasonable or low prices due to which People with low incomes
can also take advantage of this.
5. Saving of Time: - It saves time as no one has to go out to buy
products. As a result, people spend more and more time with their family and
have happy relationships.
6. Helpful for Less Developed Countries: - Many less developed countries could not
access these products due to their geographical distances, and even if they did
have access to that product, customs and other duties were imposed. They used
to be more expensive, but nowadays people can easily buy every product at a
lower price.
7. Helpful in Safeguarding Environment: E-commerce has greatly helped in reducing
the use of paper as all kinds of information is now available on the Internet.
We no longer need our bank accounts, telephone bills or paper bills but we can
receive them via email. In addition we can easily store them as e-forms. In the
case of e-forms the record does not take up much space and can be retrieved
when needed. Trees are also protected due to the reduced use of paper. This may
result in protection of the environment.
